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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Chebib

February 8, 2024

5  out of  5
rating by Jason Chebib
"I found State Farm to be polite, helpful and not sell-y at all. I saved money versus my current insurer (why else change!); State Farm handled the transition super smoothly and conveniently for me. They are friendly and efficient - what’s not to like! UPDATE January 2024: Still with State Farm in Harrison! The office has been helpful and flexible with my change of vehicle - made the switch easy and quick, minimized any effort on my part - makes me happy! I still haven't met Jake, but I think that might not happen now... ;-)"
We responded:
"Thanks for the update, Jason -- we so appreciate your taking the time to comment on your experiences with our agency. Jake has yet to make a personal appearance here at the agency, but you can stop by anytime and get a photo with his likeness! "
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Maria Fitzgerald

February 3, 2023

5  out of  5
rating by Maria Fitzgerald
"I cannot say enough good things about the team at Tamara Lanza-State Farm Insurance Agency. They are professional, knowledgeable, responsive, and genuinely interested in the needs of their clients. After recently having to submit a claim, the communication was immediate and authentic. In a day and age when most businesses utilize digital operators, having an actual person reach out to make sure we were okay and who provided us the information and guidance we needed, just put us at ease at an unfortunate time. They handled the matter expertly! The Tamara Lanza-State Farm Insurance Agency was (and continues to be) there for us 100% and that is why I can confidently make this recommendation."
We responded:
"Thank you, Maria for such a glowing recommendation. It means so much to us that you value our service, as we work diligently to deliver on our promises to be there to help people through the best and worst of times. Your taking the time to share your experience in this public forum is icing on the cake! Thank you so much! "
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Ilisa Crosby

January 26, 2023

5  out of  5
rating by Ilisa Crosby
"I use Tamara for all of my insurance needs and even for my kids cars! I trust her implicitly and have referred many of my own clients to her. I only refer someone when I have vetted them myself. With Tamara you will be in good hands, I know this firsthand!"
We responded:
"so grateful for your trust and confidence in our services, Ilisa; Thank you so much for taking the time to make it public! "
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Richard Hoke

January 6, 2023

5  out of  5
rating by Richard Hoke
"The Lanza agency, Tamara and her entire staff, have been taking excellent care of all my family’s needs for more than 30 years. The entire staff, especially Stella are professional, courteous and go the extra mile to make sure all my needs were taken care of. Thank you Stella, Tamara and everyone at the Lanza agency!"
We responded:
"Richard - thanks so much for taking the time to write such a lovely review! We're so honored and grateful to have had your business and trust for so many years. It's so rewarding to travel this road together and feel that so many of our customers feel more like friends! "
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Beth Zicca

December 15, 2022

5  out of  5
rating by Beth Zicca
"I have been a client for too many years to count. The staff at this agency has always been professional, experienced and so very pleasant in all my dealings with them. I would highly recommend Lanza Agency to anyone looking for excellent service and good policies."
We responded:
"Beth - thanks for such a kind review! It's been our pleasure to serve you. We never take your business for granted and look forward to continuing to earn it! "
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Arielle Slater

December 7, 2022

1  out of  5
rating by Arielle Slater
"Attitude and was hung up on. I was mis informed multiple times and no one ever follows up with you"
We responded:
"Hi Arielle; thanks for your feedback; it matters to us; please call my office at 914-835-6000 so that I can personally attend to your concerns; we don't have records that you are a customer of our agency, nor any records of your having called here, so this is a mystery to me and I'd certainly like to know, as the agency owner, what specfically went wrong for you, so that we can resolve your concerns. We look forward to hearing from you! "
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Stephanie Melgar

July 25, 2022

5  out of  5
rating by Stephanie Melgar
"Very nice and helpful. You can tell she's smiling when she talks to you on the phone."
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Gwen P

February 17, 2022

5  out of  5
rating by Gwen P
"Stella DiDomizio is my account manager for the past several years and she has been nothing short of wonderful. She is always responsive, getting back to me with information on the same day. She proactively does whatever she can to make my experience as stress free as possible. I can count on her for the best rate and best policy. She always goes above and beyond. Thank you!"
We responded:
"Pam - thank you for taking the time to share your feedback about your experience as our customer, under Stella's excellent customer care. She is indeed, awesome and I so appreciate your acknowledging that she has consistently delivered the kind of service we aim to provide to every customer, every time."
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Will Lee

January 26, 2022

5  out of  5
rating by Will Lee
"I work with Mike Johnson and he is a pleasure to deal with. When my wife got into a minor fender bender on Aug 2021, he walked us through all of the options. When we decided to file a claim, he managed all of the details with the claims office, communicated clearly on pending items, and facilitated the whole process, minimizing the stress saving us time. Excellent service with a friendly attitude. Glad I chose the Lanza agency."
We responded:
"Thank you, Will for taking the time to offer your feedback on your experience with our office. It's really great to hear that we were able to take the stress and as much of the hassle-factor as possible out of your claims experience. We work hard to understand the consumer experience (we have fender-benders, too!) and anticipate and proactively address everything that could come up in a claim like yours, so again, if we accomplished that, I'm so happy to have it acknowledged! Thanks again!"
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Amanda Genovese

January 7, 2022

5  out of  5
rating by Amanda Genovese
"Michael Johnson is excellent -- responsive, thoughtful, and caring. He is always available to answer my questions or help with a claim. When my car was in the shop and no rentals were available, he offered to drive me anywhere that I needed -- unexpected and genuinely kind. Truly above and beyond service. Highly recommend working with this insurance agent!"
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Alex Herrick

January 5, 2022

5  out of  5
rating by Alex Herrick
"I worked with Michael on insuring my new home and car. He was helpful, responsive, friendly, professional, patient, knowledgeable and an absolute pleasure to work with. He not only provided us with the most competitive rates, he also offered the best customer service while also providing sage advice throughout the entire process. I would highly recommend him and the agency to anyone looking to get insurance. We will be using him and the agency for all of our insurance needs."
We responded:
"Welcome, Alex, to our agency and thanks so much for your kind review. Purchasing a new home can be an overwhelming process; Michael and our team here love to educate new homeowners-from the policy specifics to the processes involved in setting up the plan, but more than that, we love that our customers end up feeling like our friends - and who doesn't want the best for their friends?"
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martin garofalo

January 4, 2022

5  out of  5
rating by martin garofalo
"I really enjoy the personalized service that the agency provides especially Michael Johnson. Not only is he responsive and professional but it is an enjoyable experience working with him."
We responded:
"Thank you, Martin; we really appreciate your sharing your feedback as well as the compliment about Michael. Michael and My entire team here work hard to provide the kind of service that we know we would appreciate, as consumers, so its gratifying to hear that we are delivering! Our promise to you is to continue to earn your business as our relationship continues; thanks for giving us that opportunity!"
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Paul Gerardi

December 31, 2021

5  out of  5
rating by Paul Gerardi
"The Lanza Agency, and Michael Johnson in particular, was extremely helpful this year. They were very knowledgeable and responsive to all of my questions. I now have my homeowner’s and auto policies with them and even had some family members switch over to them as well."
We responded:
"thanks for the 5 stars, Paul! Much appreciated!"
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Hugo Spindola

December 30, 2021

5  out of  5
rating by Hugo Spindola
"I have been purchasing insurance from Tamara Lanza and her team since I first went off to college back in 1988. I continue my relationship with them due to the great products they offer and their courteous service that comes along with it. This morning, I had all my questions answered by Michael Johnson in a prompt and detailed manner. He was also very friendly and happy to help. I highly recommend Tamara Lanza's office to all seeking high quality insurance with great customer service."
We responded:
"Hugo - thanks so much for your kind review! I love growing with my customers and having that continuity from one generation to the next... it such a kick for me to see the kids in a family household grow up and take on adulthood... And, I'm so grateful for your family's - and your loyalty throughout the years!"
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Daniel P

December 30, 2021

5  out of  5
rating by Daniel P
"Michael Johnson out of Tamara Lanza's State Farm office made me transition from USAA to State Farm. Very happy with his support and responsiveness whenever I have had any issues. They are right up the block and always willing to help."
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Tal R

December 29, 2021

5  out of  5
rating by Tal R
"Can’t say enough great things about Tamara’s agency: While the whole team is wonderful, I deal with Michael J in particular, and he has always been super responsive, polite, and overall wonderful to deal with! Highly recommended!"
We responded:
"Tal - so kind of you to take the time to review us. Your business is never taken for granted and if we've conveyed that in our dealings with you, we've succeeded!"
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Victoria K

December 29, 2021

5  out of  5
rating by Victoria K
"Michael and the rest of the team at State Farm are always helpful with any requests. Great at checking up on any outstanding items and making sure we are covered. Always reliable."
We responded:
"Thank you, Victoria for acknowledging us in this way; it's always so humbling to me when people take the time to share their feedback. We work hard to serve our customers in the manner we, ourselves would appreciate, as consumers, so it's such a pleasure to know that you are happy with our service."
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Mark DelPozzo

December 28, 2021

5  out of  5
rating by Mark DelPozzo
"Tamara and her team are always there for me. Especially Michael, who helps me out every time I make a change to my plans. Great people and great service. Highly recommend them."
We responded:
"Mark - thanks so much for taking the time to recommend us. We appreciate your loyalty over the years and want you to know we do not take it for granted!"
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Kerry Fiery

December 28, 2021

5  out of  5
rating by Kerry Fiery
"I’ve been with State Farm and the Tamara Lanza agency for six years now. I have always gotten wonderful customer service whenever I have called. We have multiple policies with them and they always work with us to get the best coverage and rates. I highly recommend this agency."
We responded:
"Kerry - thanks for much for sharing your feedback - we really appreciate knowing that we are hitting the mark and if ever we don't, we want to know! Grateful for your business and your kind words!"
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Julia Simonetta

December 27, 2021

5  out of  5
rating by Julia Simonetta
"Excellent service ! I recommend the agency 100 %! I am French and had just moved into the US and Michael helped me a lot, always being very nice & dedicated. I had contacted other Insurance Agents (Geiko etc) and never found such a good support. Go for it and ask for Michael ! You won't regret it. Julia"
We responded:
"Julia - Moving to a new country is such a big undertaking! I am so delighted to hear that Michael was able to make at least one tiny part of your transition a positive experience! Learning how insurance works isn't easy for natives, let alone people who are coming from an entirely different system! We really value educating people so that they aren't intimidated and can make choices they understand. We look forward to continuing to serve you and thank for taking the time to share your thoughts about our agency."
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Sarah Nonis

December 20, 2021

5  out of  5
rating by Sarah Nonis
"Lospoto Landscaping Inc. truly values the service, professionalism and responsiveness of The Lanza Insurance Agency and their representative Stella D. Not only does she answer all inquiries quickly, but she is an absolute pleasure to deal with. If you are looking for an insurance company to handle your business insurance, look no further- The Lanza Insurance Agency is the right choice!"
We responded:
"Wow, Sarah; this is so rewarding to hear. We are, of course, very fortunate to have Stella and an entire team of caring and experienced professionals who understand the importance of service. Very grateful for your kind words and your business!"
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Christopher Nace

December 17, 2021

5  out of  5
rating by Christopher Nace
"I've worked with Stella at State Farm for over 4 years and have had an excellent experience. She's extremely responsive, always professional, and very knowledgable about our insurance needs. I highly recommend working with her."
We responded:
"Thanks so much, Christopher for such a nice review; we treasure Stella and train our new team members to emulate her attention to detail and commitment to world-class customer care. It's an increasingly rare thing these days, but not here at Lanza Insurance! We can't always give you the answer you want, but we will deliver it with accuracy, in a timely manner and with an appreciation for our customers - without whom we wouldn't be here!"
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Frank and Jessica Feola

December 17, 2021

5  out of  5
rating by Frank and Jessica Feola
"Working with Stella has been a pleasure. She has been working with my family for a while and I always send friends and family her way. Could not say anything negative about my insurance or our awesome agent :)"
We responded:
"Thank you, Frank! We love Stella, too! Very grateful for your business and your referrals. I assure you we are always looking for ways to improve; we never want to be complacent or stop earning your confiidence and trust."
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Jessica Alba

December 17, 2021

5  out of  5
rating by Jessica Alba
"I have been working with Stella as my agent for over 15 years. She is responsive, professional, and really cares about the customer. She is always willing to be flexible and do what it takes to make her customers happy! I would recommend Stella to anyone looking for a flawless experience."
We responded:
""Flawless experience" - wow that's such a nice compliment, Jessiica; thank you! Stella is an awesome Office Manager and I am very grateful for her service because she represents our values so well -- thanks for noticing and taking the time to share your thoughts - and thank you, too for your loyal business!"
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Karen Pasquale

December 16, 2021

5  out of  5
rating by Karen Pasquale
"Very responsive. Good customer service!"
We responded:
"Thank you, Karen for your review; we appreciate your taking the time to give us the thumb's up! And we appreciate your business!"